Employee Assistance Programs (EAPs) are designed to provide support to employees who are facing life problems that may affect their ability to come to work and be productive in the workplace. EAPs can help employers reduce absenteeism, workers' compensation claims, health care costs, accidents and complaints. In addition, they can address safety and security issues, improve employee productivity and engagement, and reduce costs related to employee turnover. The purpose of an EAP is to help employees balance personal life and work.
For example, let's say an employee has a strong track record in sales. All of a sudden, her sales drop and her performance is so low that the manager is considering putting her in an improvement plan. What the manager doesn't know is that a close friend recently passed away and the employee is struggling with pain. Getting to work in the morning is difficult, let alone meeting sales goals. There are still many days left before work and the situation is only getting worse.
When a tragic event occurs, it's comforting to know that there is a system to help employees. To reduce absenteeism, organizations can install Employee Assistance Programs where employees can raise their concerns. This will help automate the process and help the organization identify the concerns of each employee. Therefore, helping them at every step they need it and maintaining their well-being. The LifeWorks Employee Assistance Program (EAP) offers free professional and confidential services to help employees and family members address a variety of personal, family, life and work issues.
The program offers counseling services and a wealth of online resources, such as articles, references and discounts. You don't need to be covered by University health care plans to use the EAP, and services are also available to members of your extended family. An EAP is a workplace wellness program designed to boost the performance of your employees by proactively helping them resolve personal problems. This program offers confidential, short-term support that helps with a variety of issues, including financial, legal, physical and mental health. But how do employee assistance programs work and why are they important in the workplace? Understanding the details can help determine if these programs are right for your business. These programs provide an online platform where employees can log in and access various podcasts, videos and interactive programs according to their needs.
One of the reasons behind the popularity of EAPs is that they are a mutually beneficial program for employers and employees. An EAP specialist will answer calls and ask employees some questions to verify their employer and location, and then find out what the employee needs support for, so that the specialist can recommend the best resources. To address this, many employers have recognized the benefits of employee assistance programs to help keep their teams healthy and happy. This report provides employers with key information about the program, such as whether any employee has threatened to harm themselves or another person and how many employees use the program. As the name suggests, organizing an internal EAP means that qualified employees manage the program and offer on-site benefits. An adequate number of staff should be trained on program policies, including formal procedures for monitoring the program and following up on employees who use it.
Through a combined program, employees have the option of seeking help from the company or through a toll-free telephone number. An employee assistance program is a benefit offered to employees to help them manage a variety of potential challenges that could affect job performance. This increases the credibility of the program and employees are most likely to use such programs. Find out how you can improve the well-being of your employees and improve your company's results with a wellness program. Overall, millennials are less reluctant to ask for help with mental health issues and therefore are more likely to appreciate and use an employee assistance program.
Employee assistance programs are quite complicated if you don't have basic knowledge of how they work.